PRIVACY POLICY

Last Updated: October 29, 2026

OVERVIEW

Corace Collection (“Corace Collection,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.coracecollection.com, purchase our jewelry, communicate with us, or otherwise interact with our website and services (collectively, the “Services”).

Corace Collection is an Austin, Texas-based jewelry brand. Our online store is powered by Shopify.

By using our Services, you acknowledge the data practices described in this Privacy Policy. Where applicable law requires consent for particular activities, we will request that consent separately.

SECTION 1 — INFORMATION WE COLLECT

We collect personal information necessary to operate our business, fulfill purchases, communicate with customers, improve our website, and provide a personalized shopping experience.

Depending on how you interact with us, the information we collect may include:

Contact Information

• First and last name

• Email address

• Telephone number

• Billing and shipping addresses

Order and Transaction Information

• Products purchased or added to your shopping cart

• Order history and transaction details

• Purchase amounts and payment status

• Shipping preferences and delivery information

• Returns, exchanges, and customer service requests

Payment Information

Payments are processed through Shopify and authorized third-party payment providers.

Payment-related information may include transaction identifiers, payment authorization status, payment method type, and limited payment details made available by our payment processors.

Corace Collection does not independently store complete credit card numbers or card security codes.

Account Information

If you create a customer account, we may collect your login credentials, saved addresses, account preferences, and purchase history.

Website and Device Information

When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser and device type

• Operating system

• Pages viewed and links clicked

• Referring websites

• Approximate location derived from IP address

• Shopping cart activity

• Website interaction and session information

• Cookies and similar technology identifiers

Communications and Preferences

We may collect information you provide when contacting customer service, submitting reviews, completing forms, participating in promotions, or subscribing to marketing communications.

SECTION 2 — HOW WE COLLECT INFORMATION

We collect information through several sources.

Directly From You

When you place an order, create an account, subscribe to our emails, contact us, submit a review, or provide information through our website.

Automatically Through Our Website

Through Shopify, cookies, pixels, analytics technologies, and other tools used to operate and improve our online store.

From Service Providers

We may receive information from payment processors, shipping providers, customer service platforms, marketing services, and other partners involved in providing our Services.

From Advertising and Analytics Partners

Where enabled, advertising and analytics services may provide information about interactions with our website, marketing campaigns, or advertisements.

SECTION 3 — HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process purchases, authorize payments, arrange shipping, provide tracking information, manage returns and exchanges, and communicate about orders.

Customer Service

To answer questions, provide product recommendations, assist with sizing and styling, resolve issues, and respond to customer inquiries.

Website Operations

To maintain website functionality, remember shopping preferences, manage customer accounts, troubleshoot technical issues, and improve the shopping experience.

Marketing and Communications

To send promotional emails, product announcements, early access invitations, private offers, and information about upcoming collections when permitted by applicable law and your marketing preferences.

Shopping Cart and Checkout Recovery

We may use shopping cart and checkout information to facilitate checkout recovery, provide customer assistance, and send reminders or promotional offers where permitted by law and applicable consent requirements.

Analytics and Business Improvement

To understand website performance, evaluate product interest, analyze purchasing trends, and improve our products, marketing, and customer experience.

Security and Fraud Prevention

To detect suspicious transactions, prevent unauthorized activity, protect customer information, and maintain the security of our Services.

Legal and Regulatory Compliance

To comply with applicable laws, maintain required business records, respond to lawful requests, and protect our legal rights.

We use personal information only for purposes permitted by applicable law.

SECTION 4 — SHOPIFY AND E-COMMERCE SERVICES

Our website is hosted and operated through Shopify.

Shopify provides services that support our online storefront, customer accounts, checkout, payments, order management, analytics, and other e-commerce functions.

In providing these services, Shopify may process personal information on our behalf and, for certain features, for its own purposes under its applicable privacy terms.

Depending on the Shopify features enabled on our store, Shopify may also use information to provide fraud prevention, shopping experiences, personalization, analytics, or other services.

For additional information about Shopify's handling of consumer information, please visit:

https://www.shopify.com/legal/privacy/consumers

You may also review Shopify's privacy information at:

https://privacy.shopify.com

SECTION 5 — COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to operate our store and improve the customer experience.

These technologies may include:

Essential Cookies

Necessary for shopping cart functionality, checkout, security, customer authentication, and other core website features.

Analytics Cookies

Help us understand website traffic, visitor behavior, and store performance.

Preference Cookies

Remember certain shopping preferences and website settings.

Advertising and Marketing Cookies

Where enabled, help measure advertising effectiveness, understand interactions with promotional content, and deliver relevant advertisements.

Some cookies are placed by Shopify, while others may be placed by authorized third-party services.

You may be able to manage cookies through your browser settings or the privacy preference tools available on our website.

Where required by law, we will obtain consent before using nonessential cookies or similar technologies.

Disabling certain cookies may affect website functionality.

SECTION 6 — ADVERTISING AND PERSONALIZATION

We may use advertising and analytics services to promote Corace Collection and measure the effectiveness of our marketing campaigns.

Depending on the services enabled, these may include platforms such as Meta, Google, TikTok, and other advertising or analytics providers.

These services may collect or receive information about your interactions with our website through cookies, pixels, or similar technologies, subject to applicable privacy settings and legal requirements.

This information may be used to measure advertising performance, understand customer interests, or display advertisements that may be relevant to you.

Certain disclosures of information for cross-context behavioral advertising may be considered a “sale” or “sharing” of personal information under some privacy laws, even when no money is exchanged.

Where applicable, you may have the right to opt out of these activities through our website's privacy controls or by contacting us.

SECTION 7 — EMAIL MARKETING AND COMMUNICATIONS

If you subscribe to Corace Collection's marketing communications, we may send emails about:

• New jewelry collections and product launches

• Exclusive offers and private promotions

• Early access events

• Seasonal sales and holiday promotions

• Styling inspiration and product recommendations

• Shopping cart or checkout reminders where permitted

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our messages.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, or customer service communications.

We may use Shopify's marketing services or other authorized email service providers to manage communications and customer preferences.

We do not treat the mere entry of an email address during checkout as automatic consent to receive promotional emails.

SECTION 8 — HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our business or provide our Services.

These parties may include:

E-Commerce Providers

Shopify and related services that support our online store.

Payment Processors

Companies that securely process payments, verify transactions, or provide installment payment options.

Shipping and Fulfillment Providers

Postal services, delivery carriers, and logistics partners responsible for delivering purchases.

Marketing and Analytics Providers

Services that assist with email marketing, website analytics, advertising, and campaign measurement.

Technology and Customer Support Providers

Companies that provide website hosting, software, security, technical assistance, or customer service functionality.

Professional Advisers

Accountants, attorneys, and other advisers when necessary for legitimate business purposes.

Legal and Regulatory Authorities

When disclosure is required by law, legal process, or a valid governmental request.

Business Transfers

In connection with a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable legal requirements.

We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

We do not knowingly sell sensitive personal information.

SECTION 9 — PAYMENT SECURITY

Customer payments are processed using payment services available through Shopify and its authorized providers.

These services employ security measures designed to protect payment information during processing.

Corace Collection does not independently retain complete payment card numbers or security codes.

Customers who select installment payment services may be subject to the separate privacy policies and terms of the applicable financing providers.

SECTION 10 — DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Completing purchases and fulfilling orders

• Providing customer service

• Maintaining required tax and accounting records

• Managing returns, exchanges, and disputes

• Preventing fraud

• Complying with legal obligations

• Maintaining marketing preferences where permitted

Retention periods vary depending on the type of information, the reason for collection, and applicable legal requirements.

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

SECTION 11 — DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure e-commerce infrastructure, access controls, and the security features provided by Shopify and other authorized service providers.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Customers are encouraged to protect their account credentials and contact us if they suspect unauthorized account activity.

SECTION 12 — YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request a portable copy of certain information

• Withdraw consent where processing is based on consent

• Opt out of certain targeted advertising or qualifying data-sharing activities

• Object to or restrict certain processing activities

• Appeal certain privacy request decisions where applicable law provides that right

To submit a privacy-related request, contact us at:

natalie@coracecollection.com

Please include “Privacy Request” in the subject line.

We may request reasonable information to verify your identity before processing certain requests.

We will respond within the time periods required by applicable law.

If we deny a request, we will provide any explanation and appeal information required by law. You may submit an appeal by replying to our decision with “Privacy Appeal” in the subject line.

We will not unlawfully discriminate against customers for exercising their privacy rights.

Certain information may need to be retained to comply with legal obligations, complete transactions, or protect against fraud.

SECTION 13 — STATE-SPECIFIC PRIVACY RIGHTS

Residents of certain U.S. states, including California, Colorado, Connecticut, Texas, Virginia, and other jurisdictions with applicable privacy laws, may have additional rights regarding personal information.

Depending on the law and whether it applies to our business, these rights may include access, correction, deletion, portability, and the ability to opt out of targeted advertising, qualifying data sales, or certain profiling activities.

Where legally required, we will honor applicable privacy requests and recognized opt-out preference signals.

Customers may contact us using the information provided in this Privacy Policy or use any applicable privacy controls made available through our website.

SECTION 14 — INTERNATIONAL CUSTOMERS

Corace Collection is based in the United States and may serve customers in other countries.

Personal information collected through our Services may be processed or stored in the United States or other countries where Shopify and our authorized service providers operate.

Privacy laws in those countries may differ from those in your country of residence.

Where applicable law requires safeguards for international transfers of personal information, we will use appropriate legal mechanisms.

For individuals in the European Economic Area, United Kingdom, or other jurisdictions requiring a lawful basis for processing, our processing may rely on:

• Performance of a contract, including processing and fulfilling purchases

• Compliance with legal obligations

• Legitimate interests, where permitted and appropriately balanced against individual rights

• Consent, where required for activities such as certain marketing communications or nonessential tracking technologies

Individuals in these jurisdictions may have additional privacy rights under applicable law.

SECTION 15 — CHILDREN'S PRIVACY

Our website and Services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete it.

Parents or guardians who believe a child has provided personal information may contact us at natalie@coracecollection.com.

SECTION 16 — THIRD-PARTY WEBSITES AND SOCIAL MEDIA

Our website may contain links to third-party websites, social media platforms, or external services.

These third parties operate under their own privacy policies and terms.

Corace Collection is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage customers to review the privacy policies of any external websites they visit.

SECTION 17 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business operations, website features, technology, legal requirements, or privacy practices.

When changes are made, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice or request consent before implementing material changes.

We encourage customers to review this Privacy Policy periodically.

SECTION 18 — CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Corace Collection
Austin, Texas, United States

Email: natalie@coracecollection.com

Website: www.coracecollection.com

Privacy Requests: Please email natalie@coracecollection.com with “Privacy Request” in the subject line.