Contact Us
FAQ
Our jewelry is thoughtfully designed for everyday wear. To preserve its beauty and longevity, we recommend avoiding direct contact with perfumes, lotions, harsh chemicals, and cleaning products.
Although many of our pieces are water-resistant and tarnish-resistant, we recommend removing your jewelry before swimming in chlorine to help maintain its original finish and shine. If worn every day we recommend cleaning twice a week to remove natural body oils. Wipe with the polishing cloth provided, wash or soak with a mild soap like Dawn dish soap and warm water.
When not being worn, store your pieces individually in a cool, dry place. Gently clean with a soft, lint-free cloth to keep your jewelry looking its best.
We want you to love every Corace Collection piece. We offer complimentary return shipping on eligible domestic returns and accept exchanges in accordance with our return policy. Sale and promotional purchases are also eligible for returns and exchanges.
To initiate a return, simply log in to your customer account, select your order, and click Request Return. Once approved, you'll receive return instructions and a prepaid shipping label.
All returned jewelry must be unworn, in its original condition, and returned within our designated return window. For additional details, please visit our Return & Refund Policy.
Once your order has been successfully placed, you'll receive an order confirmation email at the address provided during checkout. This email includes your order details and order number. Once your jewelry ships, you'll receive a separate email with tracking information.
If you don't see your confirmation email, we recommend checking your spam or promotions folder. For additional assistance, please contact natalie@coracecollection.com.
If you need to update your shipping address, please contact us as soon as possible at natalie@coracecollection.com with your order number and updated address.
We'll do our best to accommodate changes before your order ships. Once an order has been processed or shipped, we cannot guarantee that changes can be made.
Yes! Corace Collection offers international shipping to select destinations. Available shipping options and rates are calculated at checkout.
Please note that international orders may be subject to customs duties, import taxes, or additional fees determined by the destination country. These charges are the responsibility of the customer unless otherwise specified at checkout.
Estimated delivery times depend on your location and the shipping method selected at checkout.
Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey.
Please note that delivery estimates may vary during holidays, promotional events, and periods of high order volume.